Manager Effectiveness Program (MEP)
CFI's Manager Effectiveness Program (MEP) is a powerful solution for first time and seasoned managers. Managers today operate in a space that is more complex than ever. They need to deliver business results while ensuring their teams are engaged and growing. This is not easy, particularly for managers who haven’t been formally trained to do it. CFI’s Manager Effectiveness Program directly addresses this gap.
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Course Curriculum
6 Subjects
What is MEP?
6 Learning Materials
Introduction to MEP
MEP
MEP Model
MEP and Manager as Coach
MEP Trinity
MEP Development Plan Template
Reference Material
CFI's MEP Resource Guide
Competence in Conversations
9 Learning Materials
Good Conversation Skills
Overview
Empathic Presence
Active Listening
Empathic Responding
Summarising
Asking Questions
Perspectives
Conversation Skills - Summary
Reference Material
Good Conversation Skills
CFI's 5D Model
2 Learning Materials
5D Model
What does 5D Model consist of?
Reference Material
5D Model - Booklet
Layer 1 - Contracting and Creating Purpose
10 Learning Materials
Contracting
Introduction to Contracting
1. Alignment
2. Expectation Setting
3. Priority Setting
4. Measurements and Rewards
Creating Purpose
Introduction to Creating Purpose
5. Assimilation
6. Contextual sensitivity
7. Relationship
8. Strengths focus
Layer 2 - Securing Results and Inspiring to Succeed
11 Learning Materials
Securing Results
Introduction to Securing Results
9. Resources
10. Delegation
10. Progress Review
11. Decision Making
12. Leading from the front
Inspiring to Succeed
Introduction to Inspiring to Succeed
13. Job Skills
14. Question Style
15. Overcoming Obstacles
16. Handling Failures
Layer 3 - Evaluating & Rewarding and Facilitating Development
10 Learning Materials
Evaluating & Rewarding
Introduction to Evaluating & Rewarding
17. Feedback
18. Performance Improvement
19. Performance Assessment
20. Recognition
Facilitating Development
Introduction to Facilitating Development
21. Development Planning
22. Assignment Facilitation
23. Role Modeling
24. Access to Developmental Opportunities
Course Instructor
Ganesh Chella
19 Courses • 140 Students
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